Terms and Conditions
Effective date: 12 October 2026
These Terms govern your use of the Deck Builders Knoxville website. Deck Builders Knoxville provides deck construction, installation, repair, replacement, and related outdoor-living services directly.
In these Terms, “we,” “us,” and “our” refer to Deck Builders Knoxville. Project-specific services are governed by the written agreement accepted by the customer and Deck Builders Knoxville.
1. Purpose of the Website
This website explains our services, provides general project-planning information, and allows you to contact us about your property.
Submitting an inquiry does not confirm project acceptance, reserve a construction date, establish a final price, or create a construction agreement.
2. Our Services and Project Responsibilities
Deck Builders Knoxville provides the services described in the agreed project scope. Available materials, design options, scheduling, and construction requirements depend on the property and proposed work.
Before authorizing construction, review the written proposal and agreement. These documents should identify the scope, price, payment terms, schedule, exclusions, permit responsibilities, change process, and any applicable warranties.
3. Project Inquiries
Please provide accurate contact details and project information when requesting an estimate. Helpful information includes the project location, requested work, approximate dimensions, existing conditions, and photographs you can safely provide.
We use this information to review your request, confirm coverage, discuss your requirements, and determine the next steps. Our Privacy Policy explains how personal information is collected, used, and disclosed.
An inquiry or initial conversation does not establish a final price or guarantee that a particular design, material, or construction date is available.
4. Estimates, Proposals, and Project Agreements
Website descriptions and general cost guides are planning information, not binding quotations. A project-specific estimate may depend on site access, dimensions, structural conditions, demolition, materials, permits, inspections, and other scope requirements.
Your accepted written proposal and construction agreement define the work and its terms. Changes to the scope, price, materials, or schedule should be documented through the change process stated in that agreement.
Payment arrangements, cancellation provisions, warranties, and other project terms are those stated in the applicable agreement, subject to applicable law. These website Terms do not replace that agreement or remove rights that cannot legally be excluded.
5. Informational Content
Website content is for general planning. It does not replace a property assessment, structural evaluation, professional advice, permit determination, manufacturer instruction, or contractor proposal.
Confirm project-specific requirements with the appropriate provider, professional, manufacturer, association, or government authority.
We may correct, update, remove, or revise content without notice.
6. Acceptable Use
You may use the website only for lawful personal or business purposes consistent with its intended function. You must not:
- Submit false, unlawful, or unauthorized information.
- Impersonate another person or misuse another person’s contact details.
- Attempt unauthorized access, introduce malicious code, or disrupt website operation.
- Commercially exploit protected content without permission.
- Violate privacy, intellectual-property, or other legal rights.
We may restrict or block access when we reasonably believe the website is being misused.
7. Photographs and Other Submissions
Submit only photographs and information you have permission to provide. Avoid including unnecessary personal details, private documents, or security-sensitive information.
You retain ownership of your submitted materials. By submitting them, you permit Deck Builders Knoxville to use them as reasonably necessary to review, respond to, and document your inquiry or project.
Submitting photographs does not authorize us to publish them as advertising, portfolio images, or case studies. Separate permission is required for public promotional use.
8. Intellectual Property
Unless otherwise stated, original website text, branding, layout, graphics, and other protected content are owned by or licensed to Deck Builders Knoxville.
You may view and print reasonable portions for personal project planning. Other reproduction, modification, distribution, republication, or commercial use requires permission from the rights holder.
Third-party names, products, logos, photographs, and trademarks remain their owners’ property. A reference does not establish sponsorship, certification, authorization, or warranty coverage.
9. Third-Party Services and Website Availability
The website may use or link to third-party services. We do not control their content, availability, security, or privacy practices, and their own terms may apply.
We do not guarantee uninterrupted, secure, or error-free access to the website, forms, phone routing, or email delivery. For an urgent inquiry or missing response, use the current details on the Contact page.
Do not use the website to report an emergency or immediate safety hazard.
10. Website Information and Limitations
Website content provides general guidance and does not replace a property assessment, structural evaluation, manufacturer instructions, or a project-specific proposal.
We cannot guarantee uninterrupted website access or error-free delivery of online forms and messages. If you do not receive a response, contact us using the phone number or email on our Contact page.
Nothing in these Terms excludes responsibilities under an accepted construction agreement or limits rights and obligations that cannot be excluded under applicable law.
11. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, unless another law is required to apply.
12. Changes to These Terms
We may update these Terms when our website, services, or operating practices change. The revised version will display its effective date on this page.
Changes to these website Terms do not automatically amend an existing signed construction agreement.
13. Severability and Waiver
If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later.
14. Contact
For questions about these Terms, contact:
Deck Builders Knoxville
Email: knoxvilletndeckbuilder@gmail.com
Phone: +1 (865) 381-5111